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AWS Step Functions
Orchestrate reliable, scalable workflows across distributed applications with AWS Step Functions
Get in touchAWS Step Functions
AWS Step Functions is a fully managed workflow orchestration service that allows you to coordinate multiple AWS services and custom applications into reliable, scalable processes.
It enables you to define workflows as state machines, breaking down complex processes into individual steps with clear logic, sequencing, error handling and retries, without writing or managing orchestration code.
AWS Step Functions provides a way to build distributed applications, automate backend workflows and orchestrate microservices, all while gaining visibility and control over each process.
Our Clients
Businesses that have trusted us to implement AWS solutions successfully
Key features of AWS Step Functions
Workflow orchestration
Coordinate tasks (e.g., Lambda functions, ECS tasks, Glue jobs) in a defined sequence. Manage state, input/output passing and error handling across services.
Visual workflow design
Provides a visual interface (state machine diagram) to design and monitor workflows. Helps track progress, status and errors visually.
Built-in error handling and retries
Define retry policies, catch blocks and fallback states for robust error handling. Helps build resilient systems with less custom error management code.
Branching and parallel execution
Supports Choice states for conditional branching. Run tasks in Parallel to optimise execution time for independent operations.
Wait states and timeouts
Introduce delays (e.g., wait 5 minutes) or wait until a specific time. Set timeouts for tasks to prevent long-running processes from hanging.
Data transformation
Use InputPath, ResultPath and OutputPath to manipulate and pass data between steps. Enables flexible workflows without external transformation logic.
Integration with AWS services
Connects directly with AWS Lambda, SQS, SNS, DynamoDB, ECS, SageMaker and other AWS services to coordinate tasks without managing custom integration logic.
Auditability and logging
Automatically records execution history. Integrates with CloudWatch Logs for auditing and debugging.
Benefits of AWS Step Functions
Faster time-to-market
Rapid prototyping and deployment of workflows, without managing infrastructure, reduces development time by simplifying integration between services. This enables the launch of new features and products more quickly, staying ahead of competitors.
Scalability without infrastructure overhead
Workload spikes are automatically handled (e.g., during product launches or peak times). Express workflows allow real-time, high-volume processing at low cost. Negating the need for infrastructure teams to scale manually, supporting growth.
Reduced development and maintenance costs
Eliminates custom orchestration logic and code specifically written to connect different systems. Visual workflows and built-in error handling reduce debugging and support overhead. This results in lowering engineering costs and fewer production incidents.
Improved visibility and governance
Execution history and visual logs make auditing, troubleshooting and compliance easier. Full traceability of business processes helps with SLA tracking and accountability. These features strengthen risk management and compliance posture.
Increased operational efficiency
Automates repetitive, rule-based tasks (e.g., approvals, data movement), integrating systems for end-to-end automation across departments. Company resources can then be released to focus on higher-value tasks.
Better customer experiences
Enables real-time workflows like order processing, fraud detection or personalised recommendations. Reduces latency and improves response times for customer-facing systems, user satisfaction and brand loyalty.
High availability and resilience
Built-in retry logic, timeouts and catch states reduce the risk of process failure. Standard workflows can run for up to a year, enabling robust long-running operations ensuring mission-critical processes run reliably with minimal downtime.
Enables innovation with low risk
Easy to experiment with new services, logic, or workflows without affecting existing systems. Encourages agile experimentation and A/B testing. This promotes innovation while minimising risk and disruption.
How we help with AWS Step Functions
At Claria, we help you design orchestration that works in the real world. Our approach focuses on translating your processes into workflows that are dependable, cost-effective and easy to maintain
Workflow design and architecture
We design AWS Step Functions workflows that translate your business processes into scalable, maintainable orchestration models.
Implementation and Integration
We implement AWS Step Functions in your environment, connecting them with AWS services, APIs and external systems to create end-to-end workflows without unnecessary complexity.
Migration
We support the migration of custom orchestration code, legacy workflow engines or manual processes into AWS Step Functions, ensuring a secure, controlled transition without disrupting operations.
Workflow optimisation
Already using Step Functions? We review and refine your workflows, removing unnecessary transitions, reducing costs and tuning for speed and scale.
Monitoring and Managed Services
We provide ongoing monitoring, troubleshooting and operational support for AWS Step Functions, helping you maintain workflow reliability, traceability and compliance over time.
Team Augmentation
We provide experienced AWS engineers and integration specialists to work alongside your teams, filling skill gaps and accelerating delivery during critical phases of your orchestration projects.
AWS Step Functions Training
We train your internal teams on designing, deploying, monitoring and evolving workflows in AWS Step Functions, building in-house expertise for long-term ownership and continuous improvement.
Curious if AWS Step Functions are the right fit for your workflows?
Let’s explore how AWS-native orchestration can simplify your processes, reduce engineering overhead and increase reliability. Whether you're building from scratch or optimising legacy systems, we're here to help.
Get in touchAWS Step Functions Pricing and Cost
Understanding the real cost of workflow orchestration in AWS Step Functions
At Claria, we help organisations move beyond published pricing charts. We work closely with you to understand what AWS Step Functions pricing and costs will actually mean for your business. The real cost depends on how your workflows are designed, how frequently they run and how they scale over time.
AWS Step Functions pricing is based on usage. You are charged per state transition, meaning every step in your workflow is a billable event. For Express Workflows, pricing also includes execution duration and memory usage.
Key factors affecting AWS Step Functions pricing and costs:
The number of state transitions per workflow execution
How often workflows are triggered (daily, per event, per transaction)
Whether you choose Standard or Express Workflows
The complexity of error handling, retries and branching logic
Integration patterns with other AWS services or external APIs
How Claria helps manage AWS Step Functions pricing and costs
At Claria, we work with your teams to ensure that workflows are not only technically correct but also cost-efficient. Our goal is to help you avoid unnecessary expenses while achieving reliable automation. We support organisations by:
Designing workflows that minimise unnecessary state transitions
Helping you choose the right workflow type (Standard or Express) based on performance and cost goals
Mapping your operations to usage forecasts so you can budget confidently
Implementing monitoring and reporting to track AWS Step Functions costs in real time
Planning scalability without unpredictable financial impact
We know that with AWS Step Functions, the cost of orchestration is shaped by workflow design, execution frequency and growth over time. Every state transition, retry and execution counts toward your bottom line. We make sure you are not paying more than necessary for automation that could be simpler or more efficient.
When to use AWS Step Functions
At Claria, we recommend AWS Step Functions when your application or process involves multiple steps, services, or systems that must work together in a controlled, observable and error-resilient manner. It simplifies orchestration by moving coordination logic out of code and into a structured, visual workflow.
Get in touchConsider using AWS Step Functions when:
You need to orchestrate multiple AWS services
AWS Step Functions provides native integrations with Lambda, S3, DynamoDB, SNS, Glue and more, making it ideal for stitching together complex processes like data pipelines, backend processing, or serverless architectures.
Your workflows need built-in retries and error handling
Automatically retry failed steps, catch errors and define fallbacks. This is essential for resilient workflows involving third-party APIs, payment systems, or legacy systems.
You need visibility and traceability across workflow executions
Gain step-by-step insights into workflow executions, including logs, inputs, outputs and error states. This is valuable for compliance, troubleshooting and business transparency, especially in support, approvals, or regulated processes.
Your workflow involves conditional logic and branching paths
Enables monitoring of each step’s status and outcome, supporting compliance, troubleshooting and operational oversight. Valuable for business-critical workflows like approvals or incident response.
You have long-running workflows that wait for external events or approvals
Wait states let you pause workflows for external approvals, specific times or asynchronous events, perfect for human-in-the-loop processes or event-based automations.
You want to replace custom orchestration code
AWS Step Functions shifts orchestration out of code into a declarative workflow, simplifying maintenance and improving clarity across distributed applications.
You are building stateful, event-driven applications
Ideal for use cases like order fulfillment, IoT workflows, ML pipelines, or case management, where state must be preserved and progressed across steps.
AWS Step Functions Considerations
At Claria, as AWS partners, we support organisations in assessing whether AWS Step Functions is the right fit for their workflows, infrastructure and teams before any implementation begins.
When considering AWS Step Functions, it’s important to evaluate:
Workflow complexity and orchestration needs
AWS Step Functions is ideal when you need clear orchestration, built-in error handling, retries and state tracking across multiple steps or AWS services. However, for simple, linear processes or latency-sensitive applications, the added orchestration layer may not be justified.
Execution frequency, duration and cost implications
Each workflow execution incurs costs based on state transitions, duration and type (Standard vs. Express). High-volume or short-duration workflows may benefit from Express, but must be evaluated for cost and tracing needs.
Integration scope and design
Assess whether integrations can be done directly with supported AWS services or will require Lambda or API Gateway as intermediaries. Integration design choices affect performance, cost and maintenance.
Team readiness and workflow definition
AWS Step Functions uses a state machine model and JSON-based Amazon States Language to define workflows. Consider whether your team has the skills and resources to work with these concepts, or may need enablement support.
Error handling and operational resilience
AWS Step Functions provides native retry, fallback and failure logic, but configuration needs to align with business continuity expectations.
Observability, compliance and traceability
Standard workflows offer detailed execution history for audit and compliance. Express workflows offer less tracing but greater throughput. Your compliance requirements may influence this choice.
Why choose Claria?
Your trusted AWS Step Functions partner for automation and orchestration
At Claria, as an AWS Partner, we know that automation is about connecting services and coordinating real-world processes that are messy, changing and mission-critical.
We work with organisations that need more than technical configuration. They need a partner who can:
Translate business processes into state machines that reflect how things actually work, not just how they should work in theory.
Navigate the integration of cloud and on-premises systems within AWS Step Functions, ensuring every step fits technical constraints and operational realities.
Balance design simplicity with the complexity of exception handling, retries and approvals, avoiding over-engineered or underprepared workflows.
What makes us different:
We map reality, not just requirements
Our workflows reflect the unpredictability of real-world operations from conditional approvals to external dependencies and fallback paths.
We bridge the gaps between systems
Whether your architecture includes legacy systems, SaaS, or APIs, we design AWS Step Functions that handle integration challenges gracefully.
We make orchestration sustainable
Simplicity is a feature, not a compromise. We avoid brittle logic and focus on building clarity, auditability and reusability into every state machine.
We think in outcomes, not just execution
Our goal is not just automation, but control, visibility and trust in every step of your process.
Our role is to help you own an orchestration capability that grows with your business, strengthens resilience and improves operational insight.
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AWS Step Functions FAQs
AWS Lambda is for running code. It executes a single function in response to events, for example an S3 upload or an API call. You would use it to perform one specific task such as resizing an image, transforming data or handling a web request. It is stateless and generally short lived (up to 15 minutes). A lambda scales automatically.
AWS Step Functions are used to coordinate multiple tasks into a defined workflow. It manages flow between multiple tasks. It tracks state, handles retries, branching, parallelism and timeouts. Step Functions are used when there is a need to coordinate multiple steps reliably like a loan approval process, data pipeline, or serverless backend with multiple stages.
Amazon SQS (Simple Queue Service) and AWS Step Functions serve different purposes, even though both can help build decoupled and scalable applications.
Amazon SQS is a message queuing service. It’s used to send, store and receive messages between distributed systems. It enables asynchronous communication and helps decouple producers and consumers, ensuring that messages are delivered even if the receiving service is temporarily unavailable.
AWS Step Functions is a workflow orchestration service . It coordinates the sequence of steps in a business process, managing execution flow, retries, timeouts and error handling between tasks.
SQS helps move messages between services, while Step Functions helps control how and when those services run as part of a larger workflow.
The key components of AWS Step Functions are the building blocks of a state machine, which defines and manages a workflow:
State Machine: The overall definition of the workflow, including its structure, logic and behavior.
States: Each step in the workflow, such as a task, decision, wait, or parallel execution.
Transitions: Define how the workflow moves from one state to another.
Input and Output: Data passed into each state, transformed or processed and passed to the next state.
Execution: A live instance of the state machine, tracking current progress, inputs and results.
Error Handling: Built-in retry policies and catch blocks to gracefully handle failures.
Logging and Monitoring: Integrated with CloudWatch to provide visual execution history, logs and performance metrics.
AWS Step Functions has built-in error handling and retry mechanisms, without the need for custom code. Automatic retries can be applied to tasks in case of failure and once retries are exhausted or an error isn’t handled by a retry policy, then a catch block can be used to gracefully respond to failures.
AWS Step Functions integrate with other AWS services in two ways:
AWS Service Integrations (AWS SDK Integrations), can directly call over 200 AWS service APIs such as DynamoDB, S3, ECS, SageMaker and Glue without using Lambda (custom code). AWS SDK Integrations is cost-effective and low-latency, as it avoids invoking intermediary compute (like Lambda).
AWS Lambda functions are used in cases such as data transformation is required, conditional logic beyond the capabilities of Step Functions or calling third party APIs.
You could write a Lambda function or some glue code, but AWS Step Functions include debugging, error handling and retries. There is less custom code required and Step Functions are scalable and maintainable.
Step Functions manages process flow whereas a Lambda focuses on its core job. Therefore, this leads to a cleaner, more modular architecture.
In summary, if you just have one task, then use a Lambda. However, if your workflow has multiple steps, conditional logic, or failure handling needs, then AWS Step Functions is best suited, saving time, cost and complexity.
Not necessarily. AWS Step Functions can be cost-efficient at scale when used with the right configuration and workflow type.
Here’s why:
No infrastructure to manage, you don’t need EC2 instances, containers, or custom orchestrators.
AWS SDK integrations reduce costs by calling AWS services directly without using Lambda.
Built-in retries and error handling eliminate the need to build and maintain custom logic.
Two workflow types let you choose based on your needs:
Standard Workflows: Best for long-running, auditable processes with visual execution history.
Express Workflows: Optimised for high-volume, low-latency scenarios — much cheaper for real-time or short-lived workflows.
By selecting the appropriate workflow type and minimising unnecessary compute steps, Step Functions can scale efficiently without becoming cost-prohibitive.
Express workflow types are designed for speed. Typically sub-second execution time per state, with the ability to process hundreds of thousands of executions per second. With near instant start time, the workflows are suitable for real-time or event driven apps.
Low latency is achieved as express workflows do not have overheads such as logging and are optimised for speed with no audit trails.
AWS Step Functions work by coordinating a series of steps, called states, into a state machine (workflow), that executes tasks in a defined sequence, with logic for branching, retries, waiting and error handling.
Workflows are a series of event-driven steps. Each step in a workflow is called a state. For example, a task state represents a unit of work that another AWS service performs, such as calling another AWS service or API. Instances of running workflows performing tasks are called executions in Step Functions.
Here is a simplified explanation of how Step Functions work:
- 1.
Define a state machine
This defines the sequence of steps (states), what each state does (e.g., call a Lambda, wait, make a decision) and how to handle success, failure and branching logic.
- 2.
Start an execution
This can be done via the AWS SDK/API, AWS CLI, EventBridge (for event-driven triggers) or a manual start in the AWS Console.
Note: Each execution is isolated, so multiple can run in parallel.
- 3.
Step Functions executes the states
This involves data input / output passing between steps. Retries, timeouts and error catching. Decisions (via Choice states) and Waiting (via Wait states).
- 4.
Monitor and debug the workflow
AWS provides a visual execution graph for Standard workflows, step by step input / output inspection, logs via CloudWatch and optional metrics and alerts. This makes it easy to troubleshoot and optimise workflows.
- 5.
Workflow ends (success or failure)
An execution ends when it either reaches an End state successfully, or it hits a Fail state or an unhandled error. This can then trigger follow up actions, send notifications or store the results.
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