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Healthcare
Connecting healthcare systems for safer, smarter and patient-centred care
Healthcare Overview
From virtual GP appointments and mobile health apps to AI-assisted diagnostics and patient portals, technology is reshaping how individuals access and engage with care. Both public and private healthcare providers are embracing digital innovation to improve patient experiences and deliver more responsive, accessible services.
Behind this shift lies a growing dependence on integrated systems. Clinical, administrative and digital tools must work together to ensure accurate information flows across every point of care. Yet many healthcare organisations still face disconnected systems, regulatory complexity and rising cybersecurity risks, making integration a critical challenge.
At Claria, we work with healthcare providers to build connected IT environments that unify systems, support informed decisions and uphold compliance, enabling better care without disrupting day-to-day operations.
Key trends in the healthcare industry
Interoperability and data exchange
Healthcare organisations are prioritising interoperability to improve collaboration between hospitals, clinics, labs and external partners, ensuring patient information is accessible and accurate across care settings.
The rise of AI in healthcare
AI is increasingly used to support diagnostics, predictive analytics and personalised care. Its adoption depends on high-quality data, robust integration with clinical systems and adherence to ethical and regulatory frameworks.
Sustainability and cost pressures
Healthcare organisations are seeking technology solutions that not only improve care but also support sustainability goals, reduce waste and optimise resource use in financially constrained environments.
Rise of omnichannel services
There is a large uptick in omnichannel strategies through web & mobile app hosted services to enable quicker and more sychronised access to health data.
Expansion of digital health and telemedicine
Telehealth, remote monitoring and virtual care platforms are becoming mainstream, driving the need to integrate these tools with existing electronic health records and clinical workflows.
Reward schemes
Incentivising a healthy lifestyle is a method being adopted by some healthcare providers. These reward schemes can include discounts on various restaurants, fitness activities and health tech products.
Focus on patient real time updates
Patients expect greater access to their health information, digital communication channels and tools to manage appointments and treatments, requiring integration between patient portals, CRM systems and back-end healthcare platforms.
Wearable health technologies
The use of wearable devices is growing as people seek to monitor fitness, heart rate, sleep and other health metrics in real time, creating opportunities to integrate wearable data into clinical care and health monitoring systems.
Trusted by leading organisations
Key challenges facing Healthcare
Data confidentiality and regulatory compliance
Healthcare organisations must protect sensitive patient data while complying with strict regulations like HIPAA, GDPR and national data laws. The challenge grows when sharing data with third parties, downstream apps, or directly with patients.
Adopting AI in clinical and operational settings
Implementing AI solutions for diagnostics, predictive analytics, or workflow automation requires high-quality, well-governed data and integration with existing systems. Many organisations struggle with preparing data infrastructure and aligning AI tools with clinical practices.
Disconnected systems and legacy technology
Many healthcare providers operate a mix of EHR, lab, pharmacy, billing and scheduling systems that don’t naturally connect. Legacy platforms further complicate integration, limiting interoperability and increasing maintenance costs.
Data silos across providers and networks
Sharing patient data securely between hospitals, clinics, labs and external partners remains a challenge, restricting continuity of care and slowing down collaborative treatment.
Ensuring scalability of healthcare data
Healthcare organisations deal with large and growing volumes of clinical, imaging and administrative data. Building infrastructure that can process and store this data efficiently is critical for long-term operations.
Integrating new digital health solutions
Bringing telemedicine, remote monitoring and patient engagement platforms into existing IT environments without disrupting care or compromising security presents both technical and operational challenges.
Balancing interoperability with vendor lock-in
Providers often face constraints imposed by proprietary vendor ecosystems, making it difficult to achieve true interoperability without costly custom integrations or licensing.
Interacting with external services securely
Healthcare is highly collaborative, requiring integration with external specialists, labs and referral networks. Ensuring secure, timely data exchange across these connections is vital for patient care.
Facing complex Healthcare IT challenges
Talk to Claria today and let’s find the best-fit solution for your business.
Get in touchHow Claria can help
At Claria, we help healthcare organisations tackle the complexities of integrating clinical, administrative and digital health systems. Our solutions are designed to create connected environments that improve patient outcomes, simplify operations and meet strict compliance requirements.
System Integration & Interoperability
We connect electronic health records, laboratory systems, imaging platforms, pharmacy solutions and billing software into a unified ecosystem, making patient data accessible where and when it’s needed.
Secure Data Exchange
We enable healthcare providers to share information securely with external partners, referral networks and patients, while maintaining control over data privacy, access and regulatory compliance.
API Management for Healthcare
We implement API management strategies aligned with healthcare standards like HL7 and FHIR, allowing safe, scalable communication between systems, apps and third-party services.
Data Quality & Analytics
We help healthcare organisations improve data quality across disparate systems, enabling better reporting, clinical insights and population health management through reliable analytics.
Preparing for AI in Healthcare
We support healthcare providers in building the data foundation and integration infrastructure needed for AI-driven tools, such as clinical decision support, predictive analytics and diagnostic algorithms
Cloud & Hybrid Infrastructure Design
We design IT architectures that balance the need for cloud scalability with data residency and privacy requirements, supporting telemedicine, remote monitoring and digital health services.
Cybersecurity Integration
We develop security strategies tailored to healthcare environments, protecting sensitive patient data, connected medical devices and critical systems from cyber threats.
Legacy System Modernisation
We create integration pathways that extend the life of legacy healthcare systems, enabling them to interact with newer platforms without disrupting clinical or administrative workflows.
Data Governance & Sovereignty
We establish governance frameworks that control how healthcare data is accessed, shared, and stored, ensuring compliance with local and international regulations while maintaining visibility and accountability over data lifecycles.
Custom Solutions for Healthcare Workflows
When off-the-shelf software falls short, we build bespoke integration layers or applications that address the specific needs of healthcare providers, supporting unique workflows and care models.
Strategic Integration Planning
We work closely with healthcare leaders to design integration roadmaps that align with care delivery goals, operational priorities and evolving regulatory landscapes.
Team Augmentation
We provide healthcare IT specialists to support integration, development, data governance and cybersecurity initiatives, offering flexible resourcing for short-term projects or long-term collaboration.
Compliance & Governance Implementation
We embed compliance practices into every integration, aligning with HIPAA, GDPR, NHS DSPT and other standards to ensure data protection and regulatory readiness across systems.
Our Technology Partners
In healthcare, technology partnerships must go beyond connectivity, they must support compliance, protect sensitive patient data and enable collaboration across diverse systems and providers. At Claria, we work with leading global technology providers to help healthcare organisations integrate clinical, administrative and digital health platforms securely and effectively.
Get in touchOur trusted partners include:
We use Boomi’s integration platform to connect EHR, laboratory, pharmacy, billing and scheduling systems across cloud and on-premises environments. Boomi allows us to establish reliable data exchange between departments and external partners, supporting continuity of care and operational efficiency.
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Azure provides a secure, compliance-ready cloud foundation for healthcare. We work with Azure to enable secure data storage, analytics and integration services aligned with healthcare regulations such as GDPR and HIPAA, while supporting digital health initiatives like telemedicine and remote monitoring.
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WSO2’s open-source integration and API management solutions offer flexibility for healthcare organisations managing diverse systems across hospitals, clinics and partner networks. We use WSO2 to implement interoperability solutions that connect legacy hospital systems with modern applications and digital tools.
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AWS delivers scalable infrastructure and services for healthcare data integration, analytics and secure application hosting. We leverage AWS to support data interoperability, health information exchanges and connected care platforms, helping providers manage growing volumes of clinical and operational data.
Read moreKey Healthcare Systems & Integrations
Healthcare organisations depend on a diverse set of clinical, administrative and digital health systems to deliver quality care and meet compliance requirements. At Claria, we specialise in integrating these platforms to create connected, secure and patient-centred healthcare ecosystems.
We support integrations across key healthcare systems, including:
EHR Integration
We integrate electronic health record platforms such as Epic, Cerner, Meditech and Allscripts with other clinical, laboratory and administrative systems, helping healthcare providers maintain a unified, accurate patient record across the care continuum.
Laboratory & Imaging Systems Integration
We connect laboratory information systems (LIS), radiology information systems (RIS) and picture archiving and communication systems (PACS) with EHR and analytics platforms to ensure timely access to test results and diagnostic imaging, improving clinical workflows.
Pharmacy & Medication Management Integration
We link pharmacy systems with prescribing, inventory and billing platforms to support medication safety, compliance with controlled substances regulations and accurate medication reconciliation across care settings.
Telehealth & Remote Monitoring Integration
We integrate telemedicine platforms, remote monitoring devices and mobile health applications with clinical systems, allowing providers to access patient-generated data and incorporate it into treatment plans, improving care coordination for remote or chronic patients.
CRM & Patient Engagement Integration
We connect patient portals, appointment scheduling platforms and CRM systems with back-end EHR and administrative systems, enabling better patient communication, access to health information and coordination of care services.
Revenue Cycle Management Integration
We integrate billing, claims and payment systems with clinical and financial applications to improve revenue cycle operations, reduce administrative burden and support more accurate reimbursement processes.
Health Information Exchange (HIE) Integration
We help organisations participate in regional or national health information exchanges by connecting internal systems to external networks, enabling compliant, secure sharing of patient data across healthcare providers.
Avoiding the Pitfalls: Common Mistakes in Healthcare Integration Projects
Healthcare integration projects are complex, often involving legacy systems, regulatory constraints and high-stakes data. Without a clear strategy, they can result in costly delays, compliance risks and fragmented outcomes.
These are some of the most common pitfalls we help healthcare organisations avoid:
Overlooking data governance and compliance
Failing to embed data privacy and compliance requirements (such as GDPR, HIPAA, NHS DSPT) from the start increases the risk of non-compliance, penalties and reputational harm.
Ignoring interoperability standards
Neglecting to align integrations with healthcare data standards like HL7, FHIR, or DICOM can create barriers to data exchange between systems and partners, limiting the value of integrations.
Underestimating legacy system constraints
Healthcare organisations often rely on older, proprietary systems that are difficult to connect. Overlooking their limitations can lead to incomplete integrations or costly workarounds later.
Siloed project ownership
Integration projects confined to IT without input from clinicians, administrators and compliance officers risk delivering solutions that fail to meet operational, clinical, or legal needs.
Underestimating data quality challenges
Poor data quality across clinical, administrative and financial systems can undermine integration outcomes, leading to inaccurate records, reporting issues and clinical risks.
Lack of a phased, scalable approach
Trying to achieve full interoperability in a single project without a phased roadmap increases complexity and implementation risk, while missing opportunities for early wins.
Why leading Healthcare trust Claria
In healthcare, trust is non-negotiable. When lives depend on information being accurate, secure and available at the right moment, integration is more than a technical task, it’s a critical enabler of care.
Healthcare providers choose Claria because we understand what’s at stake. We design integration solutions that don’t just connect systems, but support better decisions, safer care and compliance at every step.
Trusted for mission-critical environments
We integrate systems that clinicians, administrators and patients rely on every day, from electronic health records to lab, pharmacy and imaging platforms.
Certified for security and compliance
With ISO 27001 and Cyber Essentials Plus accreditations, we meet the highest standards for data protection, essential for healthcare organisations safeguarding sensitive patient information.
Cleared to handle secure and confidential projects
We offer a large pool of SC-Cleared specialists, enabling us to work on healthcare projects with heightened confidentiality, including defence, government and sensitive patient data environments.
Built with security, compliance and resilience in mind
Every integration we deliver factors in cybersecurity risks, regulatory mandates and operational continuity, protecting your organisation while keeping care delivery uninterrupted.
A partner that speaks healthcare’s language
We know healthcare isn’t like other sectors. Our solutions respect clinical workflows, interoperability standards and the realities of working across diverse, complex systems.
Talk to our Healthcare Experts
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