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  1. About

About us

Worldwide

UK company offering onshore, nearshore and far shore delivery

Leading Technology Partners

Collaborating with industry-leading tech partners

10+ years of experience

We strive to ensure customer satisfaction in every project we undertake since 2015

Our Clients

Businesses that have trusted us to implement solutions successfully

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PODs-based delivery methodology

Success is not just about the right technology, it’s about the right team. That’s why we use a POD-based delivery model, a structure designed to ensure agility, efficiency and the best possible outcomes for our clients.

How our PODs Work

Each client is assigned a dedicated POD

A specialised team that understands their goals, challenges and operational environment.

Our PODs take ownership of projects

Ensuring consistency and accountability.

They stay with clients throughout the engagement

Adapting to specific needs and aligning with business processes. This approach leads to better decisions, stronger relationships and successful results.

Client POD Responsibilities

  • Prioritise business objectives and challenges in every decision.

  • Design and implement solutions that align with strategic goals.

  • Assemble and manage delivery teams to meet agreed targets.

  • Maintain a long-term relationship with clients, ensuring ongoing support.

  • Adapt strategies and approaches as business needs evolve.

Claria’s Role

  • Cultivate a strong, client-focused culture.

  • Define and uphold high standards of quality and technical expertise.

  • Recruit and develop top professionals to build strong POD teams.

  • Provide operational support, ensuring teams have what they need to succeed.

  • Encourage independent decision-making within teams for greater agility.

Why this model works

Smart Decision-Making

  • Business priorities always come first.

  • Direct access to the people responsible for delivering solutions.

A Better Client Experience

  • Services that adjust to fit evolving needs.

  • Strong relationships with a local team backed by international expertise.

Faster, More Reliable Results

  • Dedicated teams drive progress more efficiently.

  • A collaborative approach ensures accountability at every stage.

From first contact to delivery

1. Initial Conversation

Everything starts with a conversation. We take the time to understand your business needs, challenges and expectations in an informal discussion.

2. Pre-Engagement Planning

If we are the right fit, we move into a detailed exploration of your needs. A pre-sales team, including members who will later form your POD, works with you to define project scope, objectives and expected outcomes.

3. Project Kickoff

Once objectives and strategies are in place, your dedicated POD is assembled. The team collaborates with you to refine implementation details, align processes and establish clear milestones.

4. Ongoing Collaboration & Delivery

Your POD remains with you throughout the project, adapting to your business culture and ensuring continuous progress. Regular updates and service reviews keep everything on track and aligned with your evolving needs.

5. Long-Term Partnership

Our relationship doesn’t end when the project is delivered. We continue to support your business, providing guidance, improvements and strategic recommendations to ensure lasting success.

Local Service, Global Reach

Our UK team works closely with businesses in Europe and beyond, bringing the best of both worlds, personalised service with the backing of a global knowledge base.

We believe that geography should never be a barrier to delivering high-quality service. Our team is composed of professionals from different parts of the world, working remotely and collaboratively to provide the best expertise wherever it is needed. This approach allows us to stay flexible, responsive and deeply connected to our clients while maintaining a global perspective on technology and innovation.

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Our Leadership Group

The people responsible for the strategy and direction of Claria.

Thomas Valaitis

Thomas Valaitis

Managing Director

Chris Wilkes-Green

Chris Wilkes-Green

Commercial Director

Jamie Carter

Jamie Carter

Director of Enterprise Architecture

Mariluz Usero

Mariluz Usero

Head of Marketing

Jo Knowles

Jo Knowles

Head of Operations

Steve Gardner

Steve Gardner

Head of Business Development

Our values

Rooted in principles, driven by purpose. Our values shape how we work, grow and earn your trust every day

Integrity

We are honest and transparent in our work, building lasting relationships based on trust.

Customer-centricity

Every decision we make is guided by what is best for our clients.

Excellence

We uphold the highest standards in everything we do.

Collaboration

Working closely with clients and colleagues to create meaningful outcomes.

Adaptability

We embrace change and continuously evolve to meet new challenges.

Our culture

At Claria, we believe that success is built on expertise, collaboration and a shared commitment to delivering value. Our team is made up of professionals who are passionate about problem-solving and dedicated to understanding the unique needs of each business we work with.

We operate with a flat hierarchy

Ensuring that decisions are made by those closest to the challenges at hand. This fosters agility, encourages innovation and allows us to remain responsive to our clients

We value diversity

We recognise that our strength lies in the different backgrounds, experiences and perspectives our global team brings to every project.

We are more than just a service provider

We are a strategic partner invested in helping businesses achieve their long-term goals.

Let’s Talk

At Claria, we believe that great partnerships start with a conversation. Whether you need to improve operations, strengthen security, or manage data compliance, our team is ready to help.

Contact us to explore how our POD-based approach can support your business.

Get in touch
About Claria | Our Story, Values & POD-Based Delivery Model