Mulesoft vs Boomi vs Zapier: Choosing the right iPaaS solution

Are you considering an iPaaS technology for your company but don’t know where to start? In this article, we explore 3 big names in the Integration Platform as a Service (iPaaS) market: Mulesoft vs Boomi vs Zapier. We will delve into their individual list of service offerings, then compare their strengths and weaknesses to paint a clear picture of these competing solutions. 

Understanding iPaaS

So, what constitutes an iPaaS? An iPaaS utilises a lightweight, cloud-based architecture or hybrid architectures to connect data and applications across an organisation, automate workflows and reduce manual effort.

Usually, a modern iPaaS should tick at least three boxes:

• Configurable and customisable: an iPaaS must include pre-built connectors and templates that are ready-to-use but also modifiable if the business use case demands it.
• Scalable: the iPaaS must expand with growing business needs. This means combining low-code/no-code interfaces with advanced developer tooling such as IDEs and CLI-based integration frameworks.
• Goes a step beyond integration: a robust iPaaS today doesn’t only connect systems, it also supports API lifecycle management, intelligent automation, AI-driven data processing, event streaming, real-time monitoring and strong governance and security.

Exploring Boomi

Boomi has expanded well beyond a traditional integration platform. It now positions itself as an Integration & Automation Platform, adding AI-powered automation, data observability and hybrid deployment capabilities.

The following services are available on the Boomi platform:

• Integration Services: pre-built connectors, recipes and AI-assisted mapping accelerate implementation.
• Master Data Hub (MDH): manages centralised data consistency and quality through matching, alerts and validation tools.
• API Management: since 2024, Boomi’s API Gateway supports GraphQL, providing greater flexibility for developers managing multi-endpoint integrations.
• B2B/EDI Management: facilitates partner communication and data exchange with strong compliance and monitoring.
• Data Cataloguing and Preparation: now features AI-driven data discovery and classification for improved data visibility and lineage.
• Event Streams: enables real-time, event-driven integrations and change data capture (CDC).
• Flow: its drag-and-drop environment for “citizen integrators” now includes AI-powered workflow recommendations and contextual automation suggestions.
• Agent Studio: new in 2025, allows more efficient management of on-premises and edge integrations.

Boomi continues to be recognised as a Leader in Gartner’s 2025 Magic Quadrant for iPaaS, confirming its versatility across small and large enterprises.

Summary

Boomi remains the ideal middle ground: enterprise-ready but still accessible for non-technical users. It’s cloud-native, hybrid-friendly and now enhanced with AI to automate integrations and data processes more intelligently.

Learning more about Mulesoft

Mulesoft’s biggest product is the Anypoint Platform, which primarily handles APIs and integrations within a company’s IT ecosystem. This includes pre-built connectors, API management capabilities covering many scenarios and guidelines, real-time monitoring of your business system operations and much more. 

The three main areas that the Mulesoft Anypoint platform focuses on developing within your organisation are: 

• API management: it allows developers to control and survey all things related to their APIs, including traffic, usage, standards and security. Components include Anypoint Flex Gateway, API Governance, CLI and API Experience Hub.
• Integration: this platform capability allows utilising pre-built connectors for common scenarios as well as implementing integrations built from scratch. API development and design tools are also part of this offering. Key components include Anypoint Studio, Connectors, Exchange, DataGraph, Partner Manager MQ and the AI-enhanced Code Builder.
• Deployment and monitoring: hybrid-ready with Runtime Manager, CloudHub, Runtime Fabric and Anypoint Security providing visibility and protection across cloud and on-prem environments.
• Intelligent Document Processing (IDP): now supports multimodal AI for extracting data from PDFs, handwritten notes and images.
• Anypoint Code Builder (2025 release): includes AI-assisted API generation from natural language, drag-and-drop DataWeave mapping and smart test generation with MUnit.

Summary

MuleSoft remains the go-to for complex, large-scale API and data integration projects.

Defining Zapier

Zapier is the simplest automation tool for non-technical users, Zapier has now matured into a no-code automation and AI orchestration platform used by both small teams and enterprises.

What’s new in 2025

• AI by Zapier: now supports AI agents, functions and global variables.
• Enterprise features: an Admin Centre for managing user roles, permissions and audit logs, team analytics and data retention controls.
• Expanded integrations: now connects with over 8,000 apps, covering CRMs, marketing tools, AI platforms and enterprise systems.
• Agents and Pods: from mid-2025, Zapier introduced “Agent Pods” for parallel execution and delegated automation tasks.
• Zapier tables and interfaces: included in most paid plans, enabling low-code app creation and data storage directly inside Zapier.

Summary

Integrations in Zapier can be multi-step and conditional. Zaps can run on specific if-then statements written without the use of code. They can also be scheduled to run at a particular time to automate business processes in an organised manner. 

Mulesoft vs Boomi vs Zapier: key comparisons

While these solutions can be compared across a multitude of metrics, our assessment of Mulesoft vs Boomi vs Zapier will focus on five considerations to illustrate their biggest differences. 

Scope 

• Mulesoft: the Anypoint platform is known to have enterprise-grade capabilities, both in terms of integration and API management. However, its downside is that it can be a challenge for non-technical users to grasp. 
• Boomi: the Boomi platform may be the perfect middle ground. It is faster than most enterprise-grade suites whilst still offering capabilities like third-party application integration and full API lifecycle management. However, its drag-and-drop approach to integration makes it an easier tool to learn for non-technical users. 
• Zapier: Zapier’s API management capabilities may not be the strongest.

Cost

• Mulesoft: Mulesoft pricing is targeted at larger enterprises as it employs the practice of quotations.  
• Boomi: Boomi targets different companies of varying sizes with different budgets. Its pricing model is flexible based on what services are implemented and to what extent. 
• Zapier: Zapier can be used at no cost. However, the free plan only allows the creation of 5 zaps. The software can be upgraded to higher pricing tiers that are rather affordable. But unlike Mulesoft and Boomi, these higher tiers may not be suited to handle complex integrations. Consequently, it is a good choice for small to medium-sized businesses. 

Support 

• Mulesoft: since it is an enterprise-grade software, the level of support that Mulesoft offers is just as extensive as its service offerings. Its Salesforce backing also helps provide robust support. The Anypoint Platform Forum is one example of Mulesoft’s support services; here, developers in the Mulesoft community can interact with one another. Mulesoft has access to partners that usually have expertise in API management.
• Boomi: Boomi has a reservoir of how-to articles, documentation and forums that can help address common queries of the platform’s users. Boomi also provides an email communication channel. Higher subscription tiers can benefit from their live chat and phone support facilities as well. Boomi benefits from a robust partner network that is known for its depth and breadth of expertise. 
• Zapier: Zapier offers a dedicated help centre that focuses on helping citizen integrators automate and troubleshoot their workflows. Zapier also has partners that assist in the creation of automated workflows.   

Security

• Mulesoft: Mulesoft has strong enterprise-level security mechanisms in place. It particularly highlights API security. For example, it uses IAM features to restrict access to APIs.  
• Boomi: Boomi has strong security for cloud-based integrations. It makes sure that the data passing between endpoints is thoroughly encrypted. It subscribes to many compliance certifications like GDPR and HIPAA. 
• Zapier: while Zapier’s security is nowhere near as Boomi and Mulesoft, it is suitable for smaller use cases. Zapier support ensures that best practices are in place for each integration made through the platform.

Data transformation

• Mulesoft: since the Anypoint platform is tailored towards enterprises handling a large amount of data, it is natural that it provides robust data integration, transformation and mapping capabilities. 
• Boomi: one of Boomi’s main capabilities is its ability to perform data integrations. Thus, Boomi meets the requirement for advanced transformations, replication, synchronisation, validation and enrichment of data. In fact, it may be the best choice among the three if data transformations play a big role in your integration project, even in the case of hybrid integrations. 
• Zapier: Zapier permits basic transformations, thus making it a good option for simpler data scenarios. 

Mulesoft vs Boomi vs Zapier: how to make your decision 

Ultimately, you can boil down your decision-making process into three major areas:

Complexity of your project 

When analysing Mulesoft vs Boomi vs Zapier, it’s important to know the objectives of your project before choosing between the three technologies. Does your project require a keen focus on aspects such as API management, security and elaborate data transformations? Is your project only concerned with connecting a few applications to transfer moderate amounts of data between them? Answering these questions can narrow down your choice. 

User accessibility

If your organisation largely relies on non-technical team members to perform integrations, you must choose the platform only after understanding its learning curve and user-friendliness. While evaluating Mulesoft vs Boomi vs Zapier, make sure that your team’s technical expertise matches the platform’s level of usability. 

• Non-technical teams will find Zapier easiest.
• Boomi suits mixed teams with a blend of business and IT users.
• MuleSoft requires more technical expertise and governance structure.

Scalability

Enterprises never cease to grow. As day-to-day operations expand with increasing demands, an iPaaS must be equipped to tie up all the loose ends, especially when crucial transactional data is involved. This is why an iPaaS must scale to accommodate integration needs; among the three from this article, choose the one that best reflects the way in which your business scales. 

• MuleSoft and Boomi scale better for enterprise-level growth.
• Zapier scales well for small teams, but may require enterprise plans for advanced automation and security.

Mulesoft vs Boomi vs Zapier: an overview

Here’s a table that summarises our comparisons of Mulesoft vs Boomi vs Zapier in simpler terms: 

Conclusion

What if the real question isn’t which iPaaS to choose but how far your organisation is ready to evolve? The right platform is only part of the equation. True transformation happens when integration, automation and people move in harmony, when technology empowers every team to work smarter, faster and with greater purpose.

Our experts help organisations translate that vision into reality, selecting and deploying iPaaS solutions that fit both today’s needs and tomorrow’s ambitions. Get in touch now!

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At Claria, our experts can aid you with the selection and implementation of the best iPaaS technology for you, no matter the scale of the undertaking. Get in touch with us and we can show you how it’s done

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